FAQs

  • We understand that things happen, but to ensure we can provide timely care for everyone, we require 24 hours’ notice if you need to cancel or reschedule your appointment. If you cancel within 24 hours of your appointment, or simply don’t show up, you’ll be charged the full service amount. If you’re running late, please give us a heads-up by email, text or phone before 15 minutes past your scheduled time. After that, we’ll have to mark it as a no-show and apply the full charge. Please ensure your contact information is up to date. All clients will need to have a valid debit or credit card on file. 

    Thank you for your understanding and cooperation!

  • I do everything to your comfort level. All that I ask of you is that you communicate with me. Help me by helping you. Please do not be afraid to voice your needs. I’m here for you in any way I can be. It is completely okay to revoke your consent at ANY time. Massage should be a professional and safe place of healing. This is a LGBTQ+ friendly space. Never had a massage? I am so grateful that you are choosing me to be vulnerable with. I will walk you through everything. Been through a lot? I would love to be there for you to provide a safe space for you. Need complete silence? I totally understand. This session is about YOU!

  • Yes! Physical gift cards are available for purchase in person and e-gift certificates are available online here:

    solaviwellnessllc.clinicsense.com/gift/

  • Debit, credit, venmo, and, of course, cash!

  • I do not take major insurance at this time. I can, however, provide you a superbill so you can get reimbursement from your insurance.

    It is highly recommended to contact your insurance to make sure they accept superbills.

    There will not be reimbursement for your session paid if your insurance denies your superbill. For a better chance of your insurance approving it, it is recommended to have a doctor referral for massage.