FAQs

Cancelation Policy

If you show cold/flu symptoms or were recently exposed to someone who tested positive for Covid, please contact me to reschedule your appointment.

Clients will be charged for the price of the full session if they miss their appointment or cancel within 24 hours of their scheduled appointment. A courtesy call will be made 10 minutes past the appointment time. If you miss half of your session without giving notice that you’re on your way, it will be considered as a missed appointment. All clients will need to have a card on file. 

Mask Policy

Effective April 3, 2023, the Washington State Department of Health (DOH) ended the Secretary of Health Mask Order, which required universal masking in healthcare, long-term care, and adult correctional facilities for people age 5 and older. At this time, it is completely up to your discretion whether you want to mask or not. I do ask that if you have recently traveled, attended a large gathering/event, or have been sick to please wear a mask or reschedule. As much as I would love to see you, I would like to do my best to stay healthy so I can continue to serve my community. I will do the same for you. Additionally, if you would like for me to wear a mask for our session, I would be more then happy to do that for you!

What should I know before booking?

I do everything to your comfort level. All that I ask of you is that you communicate with me. Help me by helping you. Please do not be afraid to voice your needs. I’m here for you in any way I can be. It is completely okay to revoke your consent at ANY time. Massage should be a professional and safe place of healing. This is a LGBTQ+ friendly space. Never had a massage? I am so grateful that you are choosing me to be vulnerable with. I will walk you through everything. Been through a lot? I would love to be there for you to provide a safe space for you. Need complete silence? I totally understand. This session is about YOU!

Are there Gift Cards/Gift Certificates available?

Yes! Physical gift cards are available for purchase in person and e-gift certificates are available online here:

solaviwellnessllc.clinicsense.com/gift/